Privacy Policy

Last updated: January 2025

Introduction

Plant Spinner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Shipping address for order fulfillment
  • Payment information (processed securely through Stripe)
  • Messages you send through our contact form

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our products and services
  • Comply with legal obligations

Third-Party Services

We use trusted third-party services to operate our business:

  • Stripe: Payment processing and secure handling of payment information
  • Vercel: Website hosting and infrastructure
  • Supabase: Secure database storage for order and contact information

These services have their own privacy policies and security measures. We do not store credit card information on our servers.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact form or email us at the address provided on our website.